SUPPORT
Need a paw?
We read every email. Write to us and we’ll get back to you.
Contact
Email sid@purrank.app. Include the email you sign in with, and for purchases, roughly when you bought.
Purchases
Credits and treats bought in the iOS or Android app go through the App Store or Google Play, so refunds go through them too. If something you paid for didn’t arrive, reopen the app first, and if it still isn’t there, email us.
Reporting a cat
Open the cat’s page and tap Report. We review every report.
Your account
You can delete your account in the app, from Profile. What deleting removes.